Frequently Asked Questions

Frequently Asked Questions

How do I set up an account.

You do not need to setup an account to shop, choose your items and we will create your account during checkout.

How quickly are items dispatched

If purchase by 2 pm, they are dispatched the same day, Monday to Friday.

How are items shipped.

All items are dispatched Monday to Friday by Royal Mail or Courier. Do you ship World Wide. Yes we do. But we can no longer ship Nail Polish or Aerosols outside of the UK

How are items shipped.

You will have a choice of 1st Class Mail or 2nd Class Mail.

We do not offer Free Delivery however we do offer very low delivery charges.

Starting from 75 pence, we would rather tell you honestly than to hide the delivery charge in the product price.

Can I return an item

Yes you can providing it has not been opened or used and is still in its original packing and condition.

All items must be returned within 14 days and we do not refund original postage or return postage.